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Our Commitment to our Customers

Our customers know they can count on us. Our reliability is why we’re a trusted developer and operator. Talk with us about your needs and let us design a competitive renewable energy product customized for your generation portfolio and your sustainable future.

Our Customers

Improving lives positively.  

We’re dedicated to generating safe, reliable electricity for our customers to live well, providing opportunities for our employees to grow, and investing in economic development for our communities to thrive. 

At AVANGRID, our customers come first. That’s why we’re focused on delivering high-quality, real-time service and personalized care to meet and anticipate their needs.  

You see this in our business planning. We’re always carefully considering how our decisions will impact our customer’s real-time and big picture experience. Clearly communicating our vision in an open, transparent way. And closely listening to our customers on the issues that matter most to them.  

You see this in our investment strategy, too. By creating innovative technologies and value-add services, we’re empowering our communities with the tools they need to improve energy efficiency, embrace demand-response, and reduce carbon emissions. But we don’t stop there. We’re constantly improving the efficiency, adaptability, and resiliency of our system—including investing $2.5 billion in infrastructure improvements over the next 10 years to reinforce our Northeast corridor from severe storm damage. 


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